Red Bead Experiment Players Comments Posted Here

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Date played: November 1988-- Sunnyvale, California USA -- Jeff S

Actively Played Game -- Dr. Deming was not there

Comments-feeling: My comments - my feeling about the experience playing or watching the Red Bead Experiment are:

As a manufacturing engineering student (at the time) and a member of the ASQC I was always interested in seeing how people can mandate quality - even when there are forces beyond their control. Prior to going to Cal Poly I worked for a manufacturing plant where there were a lot of variable factors (like everywhere else) yet management came down hard on the shop floor teams when "quality" measures were not achived. I loved seeing the Red Bead Experiment because it provided an easy way to show people at all levels that quality is fraught with challenges and that no matter what people did, which systems were put in place, or even how much money was thrown at it -- there would still be the chance of a defect occuring.

Bottom line -- The read bead experiment is a visual parable. Being visual makes it powerful.

Date played: October 1990 -- Sunnyvale, California USA -- Dave M.

Actively Played Game -- Dr. Deming was not there

Comments-feeling: My comments - my feeling about the experience playing or watching the Red Bead Experiment are:

Consider the defect source before prescribing actions or punishments.

Bring stakeholders from the bottom of the org chart into the discussion.

Eliminate fear before starting any investigation by defining the goal as process improvement.

Keep an open mind at all times. Context and perspective, as viewed by different stakeholders, are different.

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Files for Download - Red Bead Experiment

The following files provided by our group members are available for download.

Please be aware that there may be some copyrights on the information contained in these files. Please do NOT sell or advertise these documents as your own work without obtaining permission from the original author.

Files provided by Bob Daugherty are available for download at:
http://www.redbead.org/group_downloads/bob_daugherty_documents/
http://www.redbead.org/group_downloads/bob_daugherty_documents/red_bead_experiment_game_materials.ppt http://www.redbead.org/group_downloads/bob_daugherty_documents/red_bead_experiment_lessons_learned.doc
http://www.redbead.org/group_downloads/bob_daugherty_documents/red_bead_experiment_score_sheet.xls http://www.redbead.org/group_downloads/bob_daugherty_documents/red_bead_experiment_script.doc
http://www.redbead.org/group_downloads/bob_daugherty_documents/red_bead_experiment_script_doe.pdf

Files provided by Steve Prevette for the Red Bead Experiment
These are available to the public, as I wrote them while under US Govt contract.

http://www.hanford.gov/rl/uploadfiles/VPP_Red_bead_script.pdf
http://www.hanford.gov/rl/uploadfiles/VPP_2a_Red_Bead_Slides.xls
http://www.hanford.gov/rl/uploadfiles/VPP_2b_Red_Bead_Lessons.ppt

See also
http://www.asq614.org/speakers/redbeads.ppt

for a more recent version of red bead lessons. The excel file really helps to speed up the drudgery of making the control chart - plus it demonstrates several other "bad" options for data displays. I do use the c-chart rather than np as it is easier to display, and gives an answer that I believe is "close enough" to the np.

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Announcing New LINKEDIN discussion group for the Red Bead Experiment community

Share experiences, usage techniques and best practices of using the Dr. Deming style Red Bead Experiment.

Please join me in starting discussions about the use, experience and to share best practices about the Red Bead Experiment.

Open to serious professionals world wide.

All we ask is that the discussions are polite, professional, informative and with no attacks on individuals. Attacks on the issues are welcomed!

Also we desire to keep this forum non commercial; however, we will allow links to outside sites.

What is the Red Bead Experiment?

The RED BEAD Experiment is used as a tool to bring people together and to get past the emotional aspects of discussing problems.

The word problem is near and dear to people and we must convenience them to let go of the emotional attachment and to discuss the issue not the person. Using the term RED BEAD to discuss a problem, people feel less threatened.

The name red bead is a metaphor for the problems that we experience every day in our life. The world is a never ending supply of problems. You get up in the morning and solve the problems of the day. Solve one problem and more problems appear. It is the way of the world.

The Red Bead Experiment was created in 1982 for the world famous consultant Dr. W. Edwards Deming who was "the man who taught the Japanese, America and many other countries about quality". Workers must learn to trust management and management must learn to trust workers. Each has an important role to play in the identification and resolution of problems that we face in our work place. It does not matter if it is a manufacturing or service setting. Also, it does not matter if it is private or public sector or a non-profit agency.

In addition, it is important to bring the suppliers and the customers into the discussion and problem solving. We are now talking about a new way to look at our workplace. We are all customers and suppliers of each other in the modern business world!

The RED BEAD experiment is not for just a single meeting. We suggest that you keep it on your desk and use it several times a day to assist in the discuss of some important issue between yourself and other co-workers.

It is a truly - win - win - win situation !

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Contact Information for RED BEAD Experiment:

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Why is RED BEAD Game useful tool?

Use this world famous learning tool to get beyond the words preached by the management, supervisors and the gurus of Total Quality Management and to...

Learn to live the talk !

... learn how to work together as a team to take action !

...start turning all that theory and rhetoric into practice...

eliminate waste & rework on the job

get more productivity from the workforce

go beyond customer service

have customers come back and back

provide customer delight without extra cost

what "pro-active" really means

when not to blame the willing workers

stop finger pointing in the office

get started in a TQM program

put new life in an old program

build an effective supplier relationship

For years now we have heard workers and managers complaining about everything from the taste of the water in the water cooler to the costs of quality returns. Many times customers complain as well. There have been management and worker programs of all types but for most organizations, nothing seems to work. Shouldn't we be looking for a Delightful Customer Experience ?

Well in order for an organization to be successful, the individual workers must be successful first. But they may not have the skills, knowledge and opportunity to be so without some help.

The RED BEAD Experiment is a tool that allows workers and managers and customers to unite using a common language to find ways to treat each other with respect; get beyond the old biases and to work as a team.

The result will be to find the red bead problems that are the causes of their: rework; the wasted effort; and the changes in mind that take away our profit; our worker satisfaction and push good customers away to look for another supplier!

It is a truly - win - win - win situation !

More information RED BEAD Experiment

We are the provider of the original Dr. Deming style RED BEAD Experiment. Check information and links on our websites.

If you do not find waht you are looking for, please send us an email:

info @ redbead . com