Thursday, February 26, 2009

Red Bead Experiment Players Comments Posted Here

Thank you for your comments about your thoughts, feelings, learnings and best practices from playing the Red Bead Experiment.

New comments should be posted with 24 hours of receiving them. Bookmark this link and return often. -- be sure and join in the discussion www.RedBead.org
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Date played: November 1988-- Sunnyvale, California USA -- Jeff S

Actively Played Game -- Dr. Deming was not there

Comments-feeling: My comments - my feeling about the experience playing or watching the Red Bead Experiment are:
As a manufacturing engineering student (at the time) and a member of the ASQC I was always interested in seeing how people can mandate quality - even when there are forces beyond their control. Prior to going to Cal Poly I worked for a manufacturing plant where there were a lot of variable factors (like everywhere else) yet management came down hard on the shop floor teams when "quality" measures were not achived. I loved seeing the Red Bead Experiment because it provided an easy way to show people at all levels that quality is fraught with challenges and that no matter what people did, which systems were put in place, or even how much money was thrown at it -- there would still be the chance of a defect occuring.
Bottom line -- The read bead experiment is a visual parable. Being visual makes it powerful.

Date played: October 1990 -- Sunnyvale, California USA -- Dave M.

Actively Played Game -- Dr. Deming was not there

Comments-feeling: My comments - my feeling about the experience playing or watching the Red Bead Experiment are:

Consider the defect source before prescribing actions or punishments.
Bring stakeholders from the bottom of the org chart into the discussion.
Eliminate fear before starting any investigation by defining the goal as process improvement.
Keep an open mind at all times. Context and perspective, as viewed by different stakeholders, are different.

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